Richard is a Senior Product Management professional with 10+ years of experience at companies including eBay, UK banking / financial institutions and smaller startups.
Payment gateways, tokenisation, PCI compliance and webhooks explained Have you ever had the joy of working on a project which involved implementing a new payment provider? If you have, you’ll know that the process is not much fun if you don’t understand some of the...
How to establish an effective Product Council What’s a Product Council? Popularised by Marty Cagan in his book, Inspired, the Product Council is a forum which includes key business stakeholders. The purpose of the Product Council is to set the strategic direction of...
Pull requests, merges, branching and all that jazz Look down at your keyboard. You’ll notice that the letters g, i and t are quite close together. You’ll also notice that the letters g,i and t spell the word ‘git’. In the UK, ‘git’ is a derogatory word, often used to...
A product management perspective Go to any conference and you’ll notice 1 thing: a small, but substantial number of hyperactive humans aren’t fully present at the conference. They’re physically in the room but they are far, far away. Where are they? They are on Slack....
Bridging the gap between creative and commercial thinking Does generating revenue matter? A business is a repeatable process that makes money. Everything else is a hobby. —Paul Freet, Commercialisation Expert This is a neat way of summarising the definition of a...
Let's talk about product roadmaps What is a product roadmap? A Product Roadmap is a device which allows product managers and product teams to communicate the direction, vision and priorities of their product. The roadmap is a living, breathing, dynamic tool which...
How BDD scenarios can make your testing more human The difference between BDD and TDD BDD stands for behaviour driven development. TDD stands for test driven development. Both BDD and TDD refer to the methods of software development employed by your engineering team....
How clean is your product backlog? 1. What is backlog grooming? Backlog grooming sessions are designed to help product teams improve development processes and ultimately assist the whole team in building better products. Backlog grooming is also known as sizing,...
To get some insights into how other product managers tackle the problems we face, we created a panel of global product managers. We asked the panel ask relevant questions about how they deal with the challenges of working with their engineering teams, how to tackle tech debt and more.
Why changing button colors isn't enough Google Jedi Marissa Mayer allegedly tested multiple variations of the color blue until she found the perfect shade of blue to increase conversions at Google. This kind of experimentation may be reasonable when you have tens of...
Why communication with your engineering team is critical ‘We need to spend time refactoring the code for the next few weeks’, says the engineer. ‘Burn in hell’, says the product manager. Why communication with your engineering team is critical If you want to be a...
Become all powerful by mastering the art of ideas We create them, curate them, destroy them, idolise the people who generate them and cling onto our own as though they’re our children. To be known as the ‘ideas person’ is for some reason feels like the ultimate kudos...
What are the metrics that matter to your product? As Product Managers, opening up Google Analytics and being confronted by the all options available can be a little daunting at first. But after a few tweaks here and there and a little trial error, we eventually get...
How to get the data you need whenever you need it The power of data It’s painful, it’s brutal and it’s a little sadistic. But it’s wonderful. Data to product managers is like ammunition to an assassin; nothing gives us more pleasure than gently annihilating a loud,...
APIs are confusing. Make sense of REST, GET, endpoints, headers and payloads once and for all as we explain the 10 key things to know about APIs.
How to become the superhuman who can draw confidently on a whiteboard Are you terrified of whiteboards? Just the possibility that someone might hand you the pen in a meeting and say ‘go on then, draw it’, sends a shudder down many spines. A bunch of self-loathing...
How to keep your engineers well fed when the food runs out It’s happened to us all. You stare smugly at your backlog. It’s perfect. It’s a work of beauty and you’re all set for sprint planning tomorrow. You pat yourself on the back, grab a coffee and make a few little...
We take a look at 6 less common ways you can use Trello as a product manager We all love a bit of Trello. As product people it permeates our existence like coffee and pretentious notepads. And we’re all used to using Trello in fairly conventional ways; typically for...
Products are businesses. A solid foundation of business skills is critical for product managers. As product managers we are expected to possess a combination of business skills, technical knowledge and UX / design expertise. It's a hefty list of qualities as we rarely...
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